{"xsrfToken":"b94a46fe65777a2b398b1f4ac2665b8b528a44cc_lout","branding":{"id":"1","key":"bcs","name":"Beginning Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"bcs","projectId":10028,"serviceDeskId":1,"name":"Beginning Customer Support","description":"<p>Welcome! You can raise a request for Beginning CS using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10550,"iconUrl":"https://synctuition.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10542,"iconUrl":"https://synctuition.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10542","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10546,"iconUrl":"https://synctuition.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[1],"key":""},{"id":"2","name":"Subscription Cancellations & Refunds","descriptionHtml":"<p>Did you subscribe via Apple, Google, or on our website?</p>","callToAction":"Subscription Cancellations & Refunds","introHtml":"","icon":10537,"iconUrl":"https://synctuition.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10536,"iconUrl":"https://synctuition.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10540,"iconUrl":"https://synctuition.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10521,"iconUrl":"https://synctuition.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10528,"iconUrl":"https://synctuition.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[],"key":""},{"id":"23","name":"Product Question","descriptionHtml":"","callToAction":"Product Question","introHtml":"","icon":10551,"iconUrl":"https://synctuition.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10551","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,3,4,6,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"26fb8a82-bf22-3d24-b13c-6f1ef9f2b824","appLinkName":"","appLinkUrl":"","spaceKey":"BCS1","spaceName":"Beginning Customer Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"BCS","serviceDeskId":1,"kbLinkDomainURLs":["https://synctuition.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZTliOTJiOS1iMTc2LTQwYjEtODQxNi05MGRjNDRjZjljODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTAxMzM0NjEsIm5iZiI6MTc1MDEzMjI2MX0.oRGG-d8jxB4zZ1zZPOleo8YkNgTTPbNwV-G5lN0rD1Q","targetCollection":"upload-project-10028","endpointUrl":"https://api.media.atlassian.com","clientId":"2e9b92b9-b176-40b1-8416-90dc44cf9c86","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"02045985-81f5-468f-b93e-ea69a8ccbe95","name":"Beginning Customer Support","categoryUrl":"https://synctuition.atlassian.net/servicedesk/customer/portal/1/topic/02045985-81f5-468f-b93e-ea69a8ccbe95","lastUpdated":"1693816149927","createdAt":"1693814592175"},{"id":"9b8018d6-2bab-40e9-9c80-347d69fd0c22","name":"Beginning.com FAQ's","description":"Find out more about the Beginning.com app and its features. ","categoryUrl":"https://synctuition.atlassian.net/servicedesk/customer/portal/1/topic/9b8018d6-2bab-40e9-9c80-347d69fd0c22","lastUpdated":"1710844961779","createdAt":"1693814606708"}]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}